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Random House Children's Books Author & Illustrator Appearances Kit
BOOK ORDERING PROCEDURE FOR AUTHOR/ILLUSTRATOR
APPEARANCES
All book orders should be placed through the Customer Service department at:
1-800-733-3000
When placing a book order, please have the following information:
1) complete shipping and billing address
2) contact name and number of someone who can be reached during the day
3) actual date of author appearance
4) titles, quantities, ISBN numbers
5) if your school uses purchase order numbers, that number must be on the order
Terms of sale for author appearances:
Purchases:
1) 40% discount on all titles ordered
2) free freight
3) invoices are payable net 30 days
4) Random House Children’s Books Customer Service department must
have purchase order at least 6 WEEKS IN ADVANCE of the author
appearance
Returns:
1) option to return unsold books
2) return freight is the responsibility of the school
3) all returns must be sent to the warehouse at:
2002 Bethel Road
Finksburg, MD 21048
Attn: Returns Dept.
4) if returning books, do not pay full invoice amount:
a) multiply return by the “unit price”
b) deduct this amount from the net invoice amount
c) pay balance only
Please make sure that you order enough books for the appearance!
